Privacy Policy
Information Collected
A call may provide a name, phone number, location, property description, and details about water damage. Basic website activity data may also be collected through server logs and standard analytics tools.
Use of Information
Contact and property details are used to respond to a service call, identify the relevant type of work, and maintain records of the interaction. Activity data helps evaluate website performance and security.
Sharing for Service
Information needed to address a service call may be shared with an independent water damage provider. Information may also be shared with vendors that operate communications, hosting, or analytics functions.
Cookies and Analytics
The website may use cookies or similar technology to understand visits and improve operation. Browser settings can limit cookies, though some functions may then work differently.
Retention
Information is retained for business, service, security, and legal purposes for a period appropriate to those purposes. Retention periods can differ by record type and applicable law.
Security
Reasonable safeguards are used to protect information, but no internet transmission or storage method is completely secure. Callers should avoid providing sensitive financial details unless needed for a specific transaction.
Privacy Questions
Questions about personal information or this policy can be raised by calling (888) 849-5796. This policy may be updated as operations or legal requirements change.